Twenty-five
years of this.
Sydney-based, in-person and online actor-led communication training for teams across Australia and worldwide. Enhancing the communicator you already are.
- 25 years
- Working in communication training
- 9 sectors
- Health, construction, hospitality, government, education, police, charities, sales, psychosocial safety
- 1,000s rehearsals
- Of conversations practised in the room
With over 25 years of experience designing and delivering communication and leadership training across all sectors including healthcare, government, education, emergency services, corporate teams, and community organisations, I bring a deep commitment to creating meaningful, transformative learning experiences. My work is grounded in collaboration — partnering closely with clients to design programmes that are tailored and relevant.
At the heart of my approach is practice. We explore the dynamics that shape real-world communication — how people listen, how they respond under pressure, how leadership shows up in moments of uncertainty, and how teams build trust and clarity. Then we bring those insights to life through immersive, actor-facilitated practice. Working with a trained professional who can respond authentically, challenge appropriately, and offer clear, constructive feedback creates a safe yet dynamic environment where people can experiment, refine, and grow.
Together with my handpicked team of facilitators and professional actors, I create spaces that challenge assumptions, spark insight, and encourage behavioural change. Whether the goal is strengthening leadership, navigating crisis, building cohesive teams, or developing confident communicators and presenters, the focus is always the same: learning that sticks — and inspires.
If your organisation is ready to build capability that lasts, I'd love to work with you.
— Lisa
Working with our trusted network of highly-experienced industry professionals, our training programmes are always tailored to your business's needs. We deploy professionally trained communication facilitators alongside professional actors to deliver immersive, real-world scenarios that enable your teams to develop expertise in:
- Personal development
- Ethical decision making
- Conflict resolution
- Inclusion and diversity
- Crisis response
- Leadership
- Team management and growth
- Customer service
- Sales skills
The people in the room.
The Russell Partnership has worked with Lisa for over 15 years. She is one of our ‘go to’ partners for any role play leadership development work. Always conscientious, highly skilled, warm, empathetic and challenging in all the right ways, Lisa adds value to any training and development workshop. On top of that, Lisa is simply a beautiful human being. We can’t recommend her highly enough.
Lisa is an outstanding trainer. She is creative, flexible and very professional in her approach. She balances the need for careful and thoughtful planning to meet the needs of the particular audience with the ability to be spontaneous and respond to last minute changes. She is confident and able to engage even reluctant participants, using her knowledge and personality to great effect.
Lisa has delivered in person and online live sessions for groups and individuals/family units for us, showing a high degree of ingenuity and flexibility of approach, always in a considered and compassionate way. Lisa has also very successfully devised and led recorded activity films and bespoke professional training days for a variety of clients such as sheltered housing providers and day centres.
Lisa is an exceptional trainer who has genuinely transformed how I approach conversations and communication. As someone who has a tendency to keep talking when nervous and fill in every gap in conversation, I was initially skeptical that I could change these deeply ingrained habits. What sets Lisa apart is her understanding of how anxiety manifests in our communication patterns and her practical approach to addressing these challenges. The coaching techniques she uses aren’t just theoretical – they’re immediately applicable and have made a real difference in both my personal and professional interactions. Her training has helped me become a more confident communicator and, surprisingly, a better listener, genuinely life-changing!
Lisa and her team have consistently demonstrated exceptional skills in real play and communication skills. They have a proven ability to relay detailed information with sensitivity and accuracy, which greatly contributed to the success of our patient safety learning workshops. They are always willing to go the extra mile to ensure that tasks are completed efficiently and to a high standard. Their enthusiasm and commitment make them a pleasure to work with and highly valued members of our team.
Every program is built with Lisa, not handed off.
Tell her the conversation your team keeps avoiding. She’ll come back with a session designed around it — usually within a couple of days.